OUR SERVICES › Custom software & Implementation
Implementation of “best-of-breed” and custom solutions to meet clients’ short and long term goals
Whether
following an official assessment or through a review
and presentation of your operations management needs, DCG has the ability to propose and
execute the implementation and integration
of any of the Operations Management® suite of products, and associated
HP partner-integration solutions.
In addition to assessments, implementations and daily-maintenance
of the Operations Management® suite of products, DCG offers three affordable
software products which compliment the HP Operations
Management solutions.
Created by DCG and released in mid-2007, each solution
improves the efficiency of your current Operations Management staff by
introducing self- service capability to your clients. All three solutions
are powerful, yet simple and intuitive, ensuring a short learning curve
and rapid integration with your business’s existing IT systems.
OpERATIONs MANAGEMENT suppREssION MANAGER®
Suppression Manager is a self-service, lightweight, web-based tool which is customizable and allows authorized users to quickly and easily schedule immediate and future message suppressions within the Operations Manager environment.
This unique and innovative solution allows operators
to focus on the timely escalation and resolution of valid
operations alerts by reducing the overall volume of messages that can appear
in the Operations Manager browser.
OpERATIONs MANAGEMENT INfORMER®
Informer is a self-service, lightweight, web-based tool
which allows clients to retrieve historical alert information, based upon
any attribute within a HP Operations Manager alert, as far back as is needed
(as your storage or retention policies allow).
The product does not require Operations Manager to be
running in a data warehouse mode and is especially convenient in a heavily-regulated
environment where retrieval of alerts is essential in incident and problem
management activities.
OpERATIONs MANAGEMENT cONNEcTOR®
Connector is a notification tool that integrates with
HP Network Node Manager and HP Operations Manager. Connector has an edge
on the competition because it allows authorized clients to configure flexible
and accurate alert notification based upon numerous attributes within a
typical alert. It also contains a built-in syntax checker that enables
a user to write and test notification rules easily.
The product supports multiple operating system platforms,
protocols and communication vehicles. It is highly economical
and effective for enterprise use or within isolated environments,
such as manufacturing network architectures, to reliably route alert notifications.
Operations Manager Connector
A notification tool that compliments such management through integration with HP Network Node Manager NNM and HP Operations Manager.
Suppression Manager
Suppression Manager is specifically designed to allow authorized users to quickly and easily schedule immediate and future message suppressions within the OpenView Operations environment.
Operations Manager Informer
A self-service, web-based reporting interface that allows clients to retrieve historical alert information, based upon multiple attributes within a HP Operations Manager alert.
